Showing posts with label Patient Safety. Show all posts
Showing posts with label Patient Safety. Show all posts

Tuesday, September 29, 2009

How Do Clerical Staff Contribute To Patient Safety?

Our clerical staff:

  • Clean their hands frequently

  • Ask patients and visitors to clean their hands during their visit and when they leave the hospital

  • Wear their photo ID badge to identify themself as an employee

  • Use positive patient identification to ensure that we register the correct patient

  • Obtain and verify the patient’s demographic information to be able to contact them for follow-up or their next of kin

  • In the Emergency Department, obtain drug profiles for all eligible ER patients to prevent medication errors

  • Hand out the patient safety & inpatient information brochures

  • Report possible safety hazards

  • Complete their annual health and safety courses (e.g. WHMIS, Hand Hygiene, etc.)